Frequently Asked Questions

Do you have to pass the code along?

No, you can simply leave the bench or chair unlocked and the courier will place and lock the parcel inside. After returning home, you would enter the code to retrieve your parcel.

Can I reset my code?

Yes, the code is set from the factory but you have the ability to reset the lock code.

What if someone takes the bench or chair?

Our products are discrete and blend in with their surroundings. At first glance anyone walking by would only notice a beautifully crafted bench or chair. Given our products are made of hardwood, they're actually quite heavy. Furthermore, you also have the option of bolting the item down or leashing it to a nearby structure.


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Our Guarantee

We're incredibly proud of our craftmanship. We offer a lifetime warranty on our lock and a 1 year warranty on everything else!